Contact us
Support is open 10 AM to 6 PM, Monday to Friday. If you have your order number to hand, everything moves faster.
Closed right now
10 AM to 6 PM, Monday to Friday. Messages sent outside these hours are answered the next working day.
Closed on public holidays
- Thu, 1 October · Gandhi Jayanti
- Mon, 19 October · Vijayadashami
- Sat, 31 October · Kannada Rajyotsava
- Sat, 7 November · Deepavali
- Thu, 24 December · Christmas
- Thu, 31 December · New Year
Email us
support@kadence.in
Best for warranty claims and anything with photographs.
Track an order
Order number and your email
Most questions are answered on the tracking page before you need us.
What to tell us
Your order number, and what you would like to happen. If something arrived damaged, a photograph of the outer box alongside the instrument settles it in one message rather than three.
Where we are
Cresurge Private Limited
3rd Floor, Manandi PlazaSt. Marks RoadBangalore 560001, Karnataka, India
GSTIN 29AAGCC1273J1ZI. This is our registered office, not a shop counter. For somewhere to try an instrument, see the Xperience Stores.